How can we help you?

Here you will find the answer to the most frequently asked questions that come in to Vitality Minor Diagnostics support

I need to return my sample but the compliments slip seems to be missing, what should I do?

The slip is at the bottom of the letter that is included with the pack that you can tear off.  If it is missing, please include your name, date of birth and the date you complete the sample on a piece of paper when sending your sample back. image__10_.png

 

 

I never received my kit, what can I do now?

If you have not received your kit within 3 working days of your Vitality GP appointment, please contact us on support.diagnostics@livi.co.uk.

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